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Contact Smiths Medical

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Our customer services and support teams are ready to assist you with any questions you may have regarding our company and products. Please browse the listings below to view the appropriate contact information for your location, or fill in our contact form and we get back to you shortly.

  1. North America

    Customer Services

    5200 Upper Metro Place, Suite 200, Dublin, OH 43017, U.S.A.

    Tel: +1 (800) 258 5361 or +01 614 210 7300
    Fax: +1 614 734 0254
    Email: Online Support

  2. International Distributors

    Customer Services LSM Team

    1500 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF, UK

    Fax: +44 (0)1233 722100
    Email: ics@icumed.com

  3. Argentina

    Customer Service - ICU Team

    Tel: 0 800 266 0579
    Email: ventas.ar@icumed.com

  4. Australia

    Customer Service - ICU Team

    Tel: 1300 428 652
    Fax: 1800 813 055

  5. Australia

    Customer Services LSM Team

    Street Address - Unit U, 10 - 16 South Street Rydalmere NSW 2116 Postal Address - PO Box 1048 Dundas NSW 2117

    Tel: 1800 654 949
    Fax: +61 (2) 9899 7172
    Email: anzsales@icumed.com

  6. Austria

    Customer Services - LSM Team

    Smiths Medical Österreich GmbH, Campus 21, Liebermannstrasse, F 06 04 02, Brunn am Gebirge, A2345

    Tel: +43 (0)1 8906444 - 0
    Fax: +43 (0)1 8906444 - 20
    Email: SM-AT.office@icumed.com

  7. Belgium

    Customer Service - ICU Team

    Tel: +32 2 700 7177
    Fax: +32 2 706 5206
    Email: belgiumsupport@icumed.com

  8. Belgium/Luxembourg

    Customer Services - LSM Team

    Tel: +32 (0)2 704 49 00
    Fax: +32 (0)2 720 44 34
    Email: belgium@icumed.com

  9. Canada

    Customer Service - ICU Team

    Tel: 866-488-6088
    Fax: 855-905-2600
    Email: cacustomerservice@icumed.com

  10. Denmark

    Customer Services - LSM Team

    Smiths Medical Danmark ApS, Winghouse, Ørestads Boulevard 73, DK-2300 København S

    Tel: +45 70272090
    Fax: +45 70272092
    Email: info.danmark@icumed.com

  11. Columbia

    Customer Service - ICU Team

    Tel: 01 800 944 0853
    Email: svc-cov@icumed.com

  12. France

    Customer Service - ICU Team

    Tel: +33 49 9133034
    Fax: +33 97 2153831
    Email: frenchsupport@icumed.com

  13. France

    Customer Services - LSM Team

    Smiths Medical France Sas, 3/5 Rue du Pont des Halles, Batiment A, Rungis, 94150, France

    Tel: +33 (0) 800 94 41 48
    Fax: +33 (0)1 58 42 50 50
    Email: service.commandes@icumed.com

  14. Germany

    Customer Service - ICU Team

    Tel: +49 2349 7849009
    Fax: +49 2342 825043
    Email: germansupport@icumed.com

  15. Germany

    Customer Services - LSM Team

    Smiths Medical Deutschland GmbH, Bretonischer Ring 3, D-85630 Grasbrunn

    Tel: +49 89 242 959 370
    Fax: +49 89 242 959 310
    Email: SM-bestellung@icumed.com

  16. India

    Customer Services

    Smiths Medical India Private Limited, 508/509, Western Edge - II Western Express Highway Borivali-East, Mumbai – 400 066, India.

    Tel: +91-22-28705210
    Fax: +91-22-28705211
    Email: csindia@icumed.com

  17. Ireland

    Customer Services

    1500 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF, UK

    Tel: +44 845 850 0445
    Fax: +44 1233 722153
    Email: Ireland.customer.service@icumed.com

  18. Italy

    Customer Service - ICU Team

    Tel: +39 0687500833
    Fax: +39 0240746231
    Email: servizioassistenza@icumed.com

  19. Italy

    Customer Services - LSM Team

    Smiths Medical Italia, Via della Stazione, 2, 04013 Latina Scalo, Latina, Italy

    Tel: +39 07731821020
    Fax: +39 02 36 04 74 09
    Email: info.it@icumed.com

  20. Latin America (Excluding Argentina, Columbia, Mexico, Peru)

    Distributors - ICU Team

    Tel: +52 55 3067 4367
    Email: ventas.dx@icumed.com

  21. Mexico

    Customer Service – ICU Team

    Tel: +52 55 3067 4300
    Fax: +01 800 123 8707
    Email: svc-mxv@icumed.com

  22. Middle East and Africa

    Customer Service – ICU Team

    Tel: +31 30 808 1022
    Fax: +31 30 31 00 411

  23. Peru

    Customer Service – ICU Team

    Tel: +0 800 00 204
    Email: ventas.pe@icumed.com

  24. Puerto Rico

    Customer Service – ICU Team

    Tel: 888-833-6390

  25. Netherlands

    Customer Services - LSM Team

    Tel: + 31 (0)73 528 50 50
    Fax: + 31 (0)73 521 23 36
    Email: nederland@icumed.com

  26. Portugal

    Customer Services - LSM Team

    Smiths Medical (Portugal) Unipessoal, Lda. Av. Eng. Duarte Pacheco, Amoreiras, Torre 2 15º A. 1070-102 Lisboa

    Tel: +351 22 532 30 10
    Fax: +351 22 532 30 18
    Email: info.pt@icumed.com

  27. Sweden

    Customer Services - LSM Team

    Box 1143, 164 22 Kista

    Tel: +46 8 594 772 50
    Fax: +46 8 594 772 69
    Email: order.sweden@icumed.com

  28. Switzerland

    Customer Services - LSM Team

    Smiths Medical Schweiz AG, Zürichstrasse 33, CH-8134 Adliswil

    Tel: (0) 41 43 388 62 00
    Fax: (0) 41 43 430 24 57
    Email: SM-CH.office@icumed.com

  29. Spain

    Customer Service – ICU Team

    Tel: +34 90 0811031
    Fax: +34 900 811 032
    Email: serviciocliente.es@icumed.com

  30. Spain

    Customer Services - LSM Team

    Avenida de la Transición Española 24 planta 4 oficina 4.2 edificio Gamma-Parque Empresarial Omega 28018-Alcobendas (Madrid)

    Tel: +34933638400 option 1
    Email: info.es@icumed.com

  31. Spain

    Technical Support Service Center – ICU Team

    Tel: +34 910 474 901
    Email: spainservicecenter@icumed.com

  32. UK

    Customer Service – ICU Team

    Tel: +44 0203 357 9400
    Fax: +44 2081 816 902
    Email: uksupport@icumed.com

  33. UK

    Customer Services - LSM Team

    1500 Eureka Park, Lower Pemberton, Ashford, Kent, TN25 4BF, UK

    Tel: +44 (0)845 850 0445
    Fax: +44 (0)1233 722153
    Email: ukcs@icumed.com

  34. US

    Customer Service – ICU Team

    Tel: 877-946-7747
    Fax: 949-366-2193
    Email: customerservice@icumed.com

  35. US

    Technical Support – ICU Team and Smiths Medfusion

    Tel: 800-241-4002

  36. China

    Customer Service – LSM Team

    Tel: +86 400 091 2628
    Email: salesorder@icumed.com
Registered Offices

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