SOMNI Vaporizer Service, Calibration and Exchanges
SOMNI Vaporizer Service Process
SOMNI’s vaporizer service, repair or exchange program provides a quick and easy solution to maintain your vaporizer. The exchange program is “like for like” meaning you request a fully serviced and calibrated vaporizer that will be sent to your veterinary clinic, hospital or research facility. Once you have received the your vaporizer, use the prepaid shipping label and customized packaging to return your vaporizer of the same series, agent, filler and mount.
Common Issues SOMNI Can Service:
• Control dial is difficult to turn
• Dial turns freely with no output
• Vapor percentage numbers are illegible OR worn
• Leakage of liquid OR vapor
• Smell of agent
• Agent discoloration
• Lapse of recommended service interval
SOMNI’s Vaporizer Service Includes:
• Inspection of all components
• Cleaning and reassembly of the vaporizer
• Replacement of all O-rings, seals and gaskets
• Multiple leak tests throughout service
• Calibration performed using NEW 2017 state of the art laser refractometer
• Guaranteed clinical accuracy by SOMNI
How to Start Your Vaporizer Service
1. Complete online form below to begin service request
2. SOMNI clinical support team will contact you regarding your request
3. You will send your vaporizer to SOMNI for service
4. Vaporizer processed and calibrated
5. Vaporizer receives final inspection
6. Vaporizer is shipped back to you
*Service(s) provided dependent on the appropriate resolution for the customers need(s).
Please fill in the form below to start your SOMNI Vaporizer Service
Upon submission of the form you will be directed to an external website to continue your service.
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