Superior Customer Support

Evaluation program

• Product evaluation and training plans help ensure competent, self-sufficient clinicians
• Human and simulated use programs available
  

• Comprehensive onsite in-service training and coordination during the implementation process and “go live” transition
• Helps stay on schedule, hit expected milestones and produce desired results
  

• Smiths Medical’s clinical and technical service specialists are ready to assist
  

• Wide variety of product support and clinical education materials
• Online, interactive and printed formats
  

• Protect your technology investment and reduce total cost of ownership
• Future software updates available at substantial savings
  

• 2-year warranty with each new pump
• Industry-leading pump hardware protection
  

• Virtually eliminate non-budgeted hardware service expenses
• Ensure only manufacturer-certified parts are used