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From the beginning…

Over 30 years ago we worked with the pioneers of IVF to design the first Wallace® embryo replacement catheter. We believed that creating the softest method to place the embryo back into the uterus would give families the best chances of success. We have continued to work closely with the experts of IVF as our product range has evolved, but still maintain the original hand crafted soft catheter tip. To this day we still remain the catheter of choice for many clinics across the globe and are continually associated with the highest pregnancy rates.

To place orders or enquire about our products please contact our Customer Services Team:

International Customer Services
T: +44 (0) 1233 722351
F: +44 (0) 1233 722153
E: ics@smiths-medical.com

UK Customer Services
T: +44 (0) 1233 722351
F: +44 (0) 1233 722153
E: ics@smiths-medical.com

US Customer Services
Toll Free Number: 800-796-8702* Ext.6481

Wallace has designated Customer Service Representative that you can contact directly to place orders and make product enquiries. To see the territory split on a map and further contact details please click on the link below 

Wallace US Territory Map 

Wallace Customer Service Representative
Pam Harrell
Customer Services
Email: pamela.harrell@smiths-medical.com
Toll Free: 800-796-8702
Direct Line:1-614-210-6481

If you are outside the USA, you can contact one of our distributors. The following list is divided by country.
Distributor List

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